Tulsa + Broken Arrow, OK
Frequently Asked Questions (FAQs)
At Animal Medical and Surgical Hospital, we know that pet care can come with lots of questions. Below are answers to some of the most common inquiries we receive from pet owners. If you need more information or don’t see your question listed here, we’re always happy to help—just give us a call at (918) 492-2674 (Tulsa) or (918) 355-5662 (Broken Arrow)
FAQs
What types of pets do you treat at your Tulsa location?
Our Tulsa clinic is proud to offer veterinary services for dogs, cats, exotic pets, avian species, and pocket pets. Whether your pet is furry, feathered, or scaled, our experienced team is equipped to provide the care they need.
Do I need to schedule an appointment?
Yes, we recommend scheduling an appointment to ensure timely service and personalized attention for your pet. You can easily book an appointment online or call us at (918) 492-2674 (Tulsa) or (918) 355-5662 (Broken Arrow). We also offer urgent care services for unexpected medical needs.
What should I bring to my pet’s first visit?
For your first appointment, please bring:
- Your pet’s medical records (if available)
- A list of any medications your pet is taking
- A completed New Patient Form
- Any questions or concerns you may have
Our team will review your pet’s history and perform a thorough wellness exam to get started on the right paw.
Do you offer emergency services?
We offer same-day urgent care appointments during regular business hours. If your pet is experiencing a medical emergency, call us immediately at (918) 492-2674, and we’ll do our best to accommodate you quickly. For after-hours emergencies, we recommend contacting a local emergency veterinary clinic.
What payment methods do you accept?
We accept cash, checks, all major credit cards, and CareCredit. Payment is due at the time of service. Visit our Payment Options page to learn more.
Do you offer services like grooming and boarding?
Yes! Our Tulsa location offers professional pet grooming and boarding services for dogs and cats, while our Broken Arrow location provides boarding only. During their stay, your pet will be cared for by our trained staff in a clean, comfortable environment. Grooming services in Tulsa are available by appointment.
Are you accepting new clients?
Absolutely! We welcome new clients and offer a $40 new client special to help you get started. Visit our Special Offers page for current promotions.
Do you work with pet insurance?
Do you offer alternative or holistic treatments?
Yes, Dr. Cheryl Pfeffer and Dr. Ellen Tredway are certified in acupuncture and Chinese herbal medicine. These services are offered as part of a comprehensive care plan tailored to your pet’s individual needs. Learn more on our Services page.
Where are you located?
We are conveniently located at:
Tulsa:
7811 E 71st St A
Tulsa, OK 74133
Phone: (918) 492-2674
Email: info@amshpetvet.com
Broken Arrow:
21910 East 71st St S
Broken Arrow, OK 74014
Phone: (918) 355-5662
Email: info-BA@amshpetvet.com
Still have questions?
We’re here to help. Contact us today or stop by to speak with our friendly team.